Experience
Hands-on leadership and real-world project experience.
Founder & Managing Director
Urban Link Network (ISP)
Operate a local fiber broadband ISP, manage customers, billing, support, and service reliability.
Network Operations
MikroTik configuration, OLT/ONU fiber operations, monitoring, troubleshooting and uptime focus.
Software Development
Built billing dashboard, invoice templates, customer self-care portal and business software modules.
Key Responsibilities
Billing & invoice workflow improvements for faster support
Customer-facing portal organization and usability
Infrastructure maintenance and troubleshooting
DNS, hosting, Cloudflare and deployment setup
Projects You Can Ask Me About
ISP Billing Web Panel
Professional Invoice Generator (WhatsApp-ready)
Customer Self-Care Portal
Fiber Network Operations & Monitoring